3JL terms of service Philippines

These 3JL terms of service Philippines govern your access to and use of our website, mobile app, betting products, gaming features, account systems, payment tools, and related support services. By visiting, registering, depositing, wagering, or withdrawing on this platform, you enter into a legally binding agreement with us and confirm that you have read, understood, and accepted these rules in full. If you do not agree, you must stop using the service immediately. We may update, revise, or replace these terms at any time when business, security, legal, or regulatory needs require it, and your continued use after publication means you accept the updated version.

1. Acceptance of Terms

By accessing our platform through desktop, mobile browser, or the App, you agree that these terms, together with any applicable house rules, bonus terms, privacy notices, payment rules, and responsible gambling measures, form the complete agreement between you and us regarding use of the service. This agreement applies to all visitors, registered users, depositors, and players in Philippines who use any part of the platform. We reserve the right to interpret and enforce these terms in good faith, subject to applicable law and PAGCOR related requirements where relevant. Continued access, account activity, or gameplay after a change is posted will be treated as your acceptance of the revised terms and conditions.

2. Eligibility Rules

You may use our services only if you are at least 21+ years old, are physically or legally eligible to participate under applicable law in the Philippines, and have full legal capacity to enter into binding contracts. We operate a strict anti-underage policy and may request proof of age at any stage, including PhilSys or another valid government ID, before allowing deposits, withdrawals, or continued play. You must also ensure that your use of this online casino complies with local rules applicable to you. If you are self-excluded, under a cool-off period, or otherwise restricted for player safety reasons, you must not register a new account or attempt to regain access during that active restriction.

3. Account and Security

When creating an account, you must provide accurate, current, and complete personal details, including your real name, valid mobile number, correct date of birth, and any other information we reasonably request. Only one account is permitted per person, household, device pattern, payment source, and identity profile unless we expressly approve otherwise in writing. Multi-accounting, false registration, or impersonation may result in account closure, voided bets, confiscated bonuses, and forfeiture of balances where allowed by law. You are solely responsible for protecting your username, password, device access, and login codes, and you must not share them with any third party. For account safety guidance, see Responsible Gambling and related support materials.

4. KYC Verification

We may require KYC verification before or after registration, before processing a withdrawal, when unusual activity is detected, or whenever AML and security procedures make further checks necessary. Verification may include a government-issued ID, PhilSys card or record where accepted, proof of address, source of funds information where appropriate, and evidence that a payment method belongs to you. We may also request selfies, video verification, or transaction records to confirm identity and prevent fraud. If documents are missing, inconsistent, altered, expired, or not supplied within the requested period, we may suspend account access, restrict features, delay withdrawals, or terminate the account in line with this 3JL user agreement PH.

5. Payment Methods

We support payment options commonly used by players in Philippines, including GCash, Maya, GrabPay, bank transfer, and selected over-the-counter channels, subject to availability, maintenance, risk review, and payment provider rules. Deposits must be made in PHP from an account, wallet, or instrument registered in your own name, and third-party deposits are not accepted under any circumstances. In most cases, deposits are credited instantly, although delays can occur because of banking checks, provider outages, or additional review. We do not charge our own deposit fee unless specifically stated, but your bank or wallet provider may apply separate charges. We may set and change minimum deposit thresholds in PHP from time to time for operational or compliance reasons.

6. Withdrawal Terms

Withdrawals are generally sent only to verified accounts and, where possible, returned through the same method used for deposit in order to support security and AML controls. Processing may take minutes to hours in routine cases, but longer review periods may apply when identity checks, payment verification, technical issues, or suspicious activity reviews are required. We may request additional KYC documents before approving a withdrawal, especially for large, unusual, or repeated transactions. We also reserve the right to delay, limit, reverse, or refuse a withdrawal where fraud, chargeback risk, bonus abuse, unauthorized access, or regulatory concerns are identified. More details on promotional restrictions can be found on Promotions when a bonus is active on your account.

7. Bonus Terms

All bonuses, free credits, rebates, and promotional rewards are subject to specific bonus terms, including wagering requirements, expiry periods, eligible games, contribution rates, and maximum stake limits while a bonus balance is active. A promotion may be limited to one per person, household, IP address, device environment, shared payment method, or related account group, even where multiple individuals use the same connection or residence. We may void a bonus, related winnings, or both if we reasonably determine that the promotion was claimed in bad faith, used through multiple accounts, combined with prohibited betting patterns, or exploited through technical error. We may modify, suspend, or cancel any offer at our discretion, subject to fairness and applicable casino terms Philippines.

8. Responsible Gambling

We support responsible gambling and expect all users to treat betting and gaming as entertainment, not as a source of income or a way to recover losses. You may request deposit limits, cool-off periods, account restrictions, or self-exclusion by contacting support, and we will apply reasonable measures to help protect player safety. Reality-check reminders and other account tools may also be provided to help you monitor time and spending. You must not allow minors or any person under 21+ to access your account, device, or payment methods for gambling activity. If you feel your play is becoming difficult to control, please use the tools available and review the guidance on Responsible Gambling before continuing.

9. Prohibited Activities

The following conduct is strictly prohibited and may lead to immediate suspension or termination, voided transactions, confiscation of promotional value, forfeiture of winnings where lawful, and reporting to relevant authorities when required. Prohibited acts include: Fraud - false identity, chargebacks, stolen payment instruments, or deceptive transactions. Multi-accounting - opening or controlling more than one account. Money laundering - any AML red flag, structuring, or suspicious fund movement. Collusion - coordinated play or unfair cooperation. Software manipulation - bots, scripts, automation, or exploit tools. Exploitation of errors - using bugs, pricing mistakes, or system faults. Unauthorized access - hacking or attempting to bypass controls. Abusive behaviour toward staff or users - threats, harassment, or offensive conduct in any support or community channel.

10. Intellectual Property

All platform content, including text, graphics, logos, layouts, databases, software interfaces, source elements, trademarks, and service marks, is owned by us or licensed to us and is protected by applicable intellectual property laws. You receive only a limited, revocable, non-transferable right to access and use the service for personal, non-commercial entertainment in accordance with these terms. You may not copy, reproduce, republish, modify, scrape, distribute, reverse engineer, frame, or commercially exploit any part of the platform without prior written consent. Third-party game and technology providers retain their own intellectual property rights in their content, software, and branding, and nothing in this agreement transfers ownership of those rights to you.

11. Liability Limits

The service is provided on an as is and as available basis, and we do not guarantee that access will always be uninterrupted, secure, timely, or free from errors, defects, delays, outages, or harmful components. To the fullest extent permitted by law, we disclaim liability for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost opportunities, data loss, business interruption, or reputational harm arising from use of or inability to use the platform. You accept full responsibility for your gambling decisions, account activity, and betting losses. Nothing in these terms excludes liability that cannot lawfully be excluded, but all other limitations in this 3JL terms and conditions Philippines page apply to the maximum extent permitted.

12. Termination Rights

You may request closure of your account at any time by contacting support, and any remaining balance may be withdrawn subject to verification, security checks, bonus settlement rules, and any legal hold that may apply. We may suspend, restrict, or terminate access immediately if you breach these terms, fail KYC checks, engage in fraud or AML-related activity, misuse promotions, remain inactive for an extended period, or if closure is required for legal, regulatory, operational, or security reasons. Where an investigation is ongoing, funds may be held until the matter is resolved. Termination does not remove obligations that arose before closure, including chargeback liability, dispute handling, or compliance review tied to prior account activity.

13. Disputes and Law

If you have a complaint, you agree to first contact our support team and give us a reasonable opportunity to review the matter and attempt an informal resolution. If the issue is not resolved, the parties should seek mediation before escalating to binding arbitration, except where immediate legal relief is necessary to protect rights, security, or compliance interests. Any dispute arising from these terms or your use of the service will be handled under applicable Philippine law and relevant PAGCOR rules to the extent they apply, and proceedings must be brought on an individual basis only, not as part of any class, representative, or collective action. General platform information is also available from Home for reference.

14. Changes and Contact

We may update these terms whenever business practices, legal obligations, payment procedures, security standards, or player protection requirements change. Updates become effective upon posting on the platform unless a different effective mechanism is stated, and material changes may also be communicated through account notices, email, or in-app messages where appropriate. Your continued use after such notice means you accept the revised terms. If you do not agree, you must stop using the service and request account closure. For questions about these rules, KYC, deposits, withdrawals, self-exclusion, or account status, contact our customer support team in English or Filipino. We aim to respond within a reasonable time based on issue complexity, verification needs, and queue volume.